Terms & Conditions of Sale

1. All products, goods, and services supplied by Designs In Stitches ("the Company") are on the express understanding that the purchaser agrees to the Company's main Terms and Conditions of Sale. Order details and terms and conditions of sale cannot be varied except by written authorisation signed by a director of the Company.

Delivery

2. All goods are offered subject to availability. Delivery of goods will be deemed to take place at the Company's premises unless otherwise agreed. Every effort will be made to deliver goods on time but no responsibility can be accepted for late or non-delivery. All shortages, damages or non-delivery of goods must be notified by us by telephone within three working days and confirmed in writing within five working days of despatch. Claims for shortages or non-delivery must be supported by the carriers consignment or proof of delivery note on which the goods have been signed for as unchecked, short, or damaged as appropriate. By arrangement all deliveries should be carefully checked to ensure that the correct number of packages, boxes or cartons being signed for have been delivered, as no responsibility can be accepted afterwards for non or short delivery if there is a discrepancy. All deliveries should also be signed for as unchecked, damaged or both, if apply, unless the contents of all packages, boxes or cartons delivered are checked in front of the carriers delivery person, when any shortages or damages or both should be noted on the consignment/proof of delivery note and signed for as such. No claims for shortages or damages will be entertained unless goods are checked at the time of delivery in the presence of the carrier's employee. While every effort will be made to despatch goods on time, no responsibility will be accepted for the late or non-delivery, or for any consequential loss whatsoever.

3. Goods despatched to any third party at the purchaser's request are entirely at the purchasers' risk, and it is the purchaser's responsibility to ensure that goods are correct in every aspect before any processing of the goods commences.

Specification

4. Sizes, measurements and descriptions of goods are for guidance only and the company cannot guarantee absolute consistency of size, material, proportion, colour or shade. All products supplied should be washed or cleaned strictly in accordance with the washing instructions provided on the garment label. The Company will accept no responsibility if instructions are not followed precisely.

5. Size, style, fabric content, specification, quality, colour and suitability for the chosen purpose should be checked by the purchaser on receipt of the goods. While every effort is made to ensure consistency of colours and shades, variation may occur from one dye batch to another and the Company will accept no responsibility for such variation. Goods should be checked upon receipt. Worn, printed, embroidered or otherwise processed goods cannot be returned.

Returned Goods

6. All sales are final. The Company does not trade on a "sale or return" basis.

7. Perfect goods may be returned only when the Company has consented in writing and has issued a returns authorisation number. A 5% restocking charge (minimum £10) will be incurred whenever perfect goods are returned. All goods returned must be packaged in their original packaging, as garments soiled whilst in return cannot be credited.

8. The Company will not be liable for any carriage costs in respect of goods returned to the Company without written authorisation.

Credit

9. Credit will not be extended to the purchaser unless approved in writing by the Company.

10. Where credit has been granted, payment is due within thirty days of the invoice date unless otherwise agreed in writing. Where no credit is granted, payment is due immediately on the invoice date.

11. Goods will not be despatched when a purchaser's account is overdue or the credit limit has been exceeded. Returned or represented cheques will incur a charge of £20 per representation.

12. The Company reserves the right to charge interest at the rate of 2% per calendar month or part thereof on all overdue sums, and such interest will remain payable after any court judgement.

Ownership of Goods

13. Title of goods shall not pass to the purchaser until the sum due under invoice for those goods is paid in full to the Company.

14. Until title has passed to the purchaser, the purchaser shall not deal with or dispose of the goods other than in its normal course of business, and until such time the Company reserves the right to enter the premises of the purchaser or its agent or customer to repossess all or part of the goods, without prejudice to any other legal remedy available to the Company.

Risk

15. Risk in the goods will pass to the purchaser immediately upon delivery, which unless otherwise agreed means delivery at the Company's premises to the appointed or agreed carrier, or otherwise to the purchaser or its agent in person.

16. Until title passes to the purchaser it shall indemnity the Company against all loss or damage to the goods, including damage in transit, or depreciation in the value of the goods.

Jurisdiction

17. All contracts between the Company and the purchaser shall be governed by the laws of England and subject to the jurisdiction of the English courts.